Support

Have a question about Astermax, account setup, installation, billing policy, or privacy? We're here to help.

Contact Us

Email us at support@astermax.com

We respond to all inquiries within 2 business days. For billing and subscription questions, we prioritize responses within 1 business day.

Common Topics

• Account setup and Google sign-in
• Installation help for iPhone, Android, and desktop
• Billing questions and subscription policy — see our Refund Policy
• Questions about moon phase journaling, check-ins, rhythm planning, and pattern reviews
• Privacy and data requests — see our Privacy Policy
• Technical or product questions

When Contacting Us

To help us resolve your issue faster, please include:

• The email address associated with your account
• A brief description of your issue or question
• For billing issues: the approximate charge date, if a charge has occurred